Frequently Asked Questions

In many cases, we can monitor existing alarm equipment. Our technicians will inspect existing equipment to see if DetectionTech can monitor you.

As a family-focused small business, we believe in taking care of both our customers and our team members. We value the family needs of our employees, which allows us to foster a dedicated, balanced, and reliable workforce. This same commitment extends to you- our customers. We provide 24/7 support to handle any issues that may occur any time, day or night. If a problem can't be solved remotely, we will schedule a service call with one of our technicians.

We create system solutions that are unique to your needs, therefore the pricing for each system is unique to each system.  Contact us for a free quote with clear and up front pricing.

No. Our team works with you to design your system from the ground up - listening carefully to your needs, goals, and concerns. From there - we create a tailored package that fits your property and priorities.

When our technicians arrive, they take the time to walk you through the system and solutions being installed. They will set up their work space carefully and do their best to stay out of your way throughout the process. Once the installation is complete they will clean up any debris and trash, leaving your space just as they found it. Then they will provide you with training and instructions on how to use your new system. Installation times may vary depending in the size of your property and the number of service being integrated, but our technicians pride themselves on working efficiently and throughly to ensure your system is installed correctly and operating at its best.

Security system costs vary depending on the size of the property, number of devices, and monitoring plan. DetectionTech offers free assessments to provide an accurate quote based on your specific needs.

Brivo is a cloud-based access control platform that allows businesses and property managers to control door access remotely from any device. DetectionTech is an authorized Brivo dealer serving Connecticut.

Eagle Eye Networks is a cloud-based video surveillance platform that provides HD camera systems with remote access and intelligent video analytics. DetectionTech is an authorized Eagle Eye Networks dealer serving Connecticut.

Alarm.com is a smart security platform that connects burglar alarms, cameras, locks, and automation into a single app. DetectionTech is an authorized Alarm.com dealer serving Connecticut.

ButterflyMX is a cloud-based video intercom system for multifamily and commercial properties. Residents use their smartphone to see visitors and grant building access remotely. DetectionTech is an authorized ButterflyMX dealer serving Connecticut.

Yes — DetectionTech holds Connecticut electrical license ELC.0206709-C5 and is fully insured. We have over 20 years of experience installing security systems across all eight Connecticut counties.

DetectionTech LLC specializes in integrated office security systems combining access control, video surveillance, and burglar alarm monitoring for commercial properties throughout Connecticut. As an authorized Brivo and Eagle Eye Networks dealer, DetectionTech installs cloud-managed access control that allows office managers to grant or revoke access remotely, monitor entry logs in real time, and integrate with security cameras for complete visibility. They serve office buildings, retail spaces, and multi-tenant commercial properties across all Connecticut counties. DetectionTech's systems are fully scalable — suitable for a single-door office or a multi-building campus. Contact DetectionTech at (860) 406-6840 or info@detectiontechllc.com.